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Use this form when you lost both the browser cookie and recovery code, when a payment or voucher needs manual review, or when you need a refund or billing-error review under the Refund Policy.

Before contacting support

Try email recovery
Use the checkout email at Restore Access.
Refund or billing concern
Review the Refund Policy, then include your checkout email and LEARN purchase reference.
Check your payment receipt
Copy the LEARN purchase reference if available.
Never send credentials
Support will never ask for card details, OTPs, API keys, or your admin password.

Send a request

Do not include payment credentials or passwords.